FAQ

Q: Where do you ship?
We currently ship to Australia and the United States — for free.

Q: How long does delivery take?

Australia: 7–15 business days

USA: 8–16 business days

Q: Do you offer tracking?
Yes, a tracking number will be emailed once your order is shipped.

Q: Can I return my item?
Yes, we accept returns within 14 days if the item is unused and in original condition. Email us to start a return.

Q: What if my item arrives damaged?
Please contact us at merchant01012001@gmail.com with your order number and photo proof.

Q: Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that, they are sent for processing and cannot be changed.